Monday, January 21, 2008

BFS vs. BPS

The last few days I've been on a roll, both on the blog and around the house.

Two weeks ago to the date, our dishwasher began to have water standing at the completion of the wash cycle. We phoned our home warranty service, Broward Factory Service better known as BFS, to have the issue repaired.

A few days later a "technician" arrived on site only to tell us we needed a new part. A few more days later he returned to install the part and deem the dishwasher fixed.

That evening water still stood at the bottom of the machine so we called again and was told their "Best Man" would be out tomorrow (which is today) to fix our dishwasher. He did come by, did something and again deemed the dishwasher fixed.

You guessed it. Still water standing. You see when water is left after the cycle, the next cycle doesn't really get clean. Which means you have to re-wash the dishes by hand. As I've been told a time or two.... "if you want something done right, do it yourself".

So I pulled the dishwasher out from under the counter. Took off the two drain covers from within the machine. There appeared to be no blockage. So I next pulled (I use that term loosely) off the back and the water began to drain into the "bucket" I provided. I next blew into the hose and "felt" something dislodge from the hose. I was feeling pretty good. Everything was put back together and pushed back under the counter.

We just finished our first cycle in two weeks with ZERO water standing at the end.

Woo Hoo. BFS' "Best" - 0 BPS - 1.

You might want to second guess that home warranty coverage from BFS.

1 comments:

Anonymous said...

That is fantastic brett!!! You may have always been the second best data specialist but you are the best home repairman! No longer NUMBER 2 Smitty.... you are now NUMBER 1!!!